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Setup Guide & Installation

VDSL Internet Setup Guide (Dynamic IP) Fibre/Fixed Wireless Internet Setup Guide (Dynamic IP)

VDSL Internet Setup Guide (Dynamic IP) 

 This guide will help you set up your VDSL internet service using a standard modem/router. The process may vary slightly depending on the brand of equipment, but the general steps remain the same.


1. Equipment Needed

  • VDSL modem/router (must support VDSL2)
  • Power supply for modem/router
  • Telephone cable (RJ11)
  • Ethernet cable (RJ45)
  • DSL filter/splitter (if required – for houses with telephone handsets connected to the same line)


2. Physical Connection


1. Connect to the wall socket

  • Plug the telephone cable (RJ11) from the modem/router’s DSL port into the wall socket.
  • If you are using a phone service on the same line, connect a DSL filter/splitter to avoid interference.

2. Power up the modem

  • Connect the modem/router to power and turn it on.
  • Wait for it to boot (usually 2–3 minutes).

3. Connect your device

  • Use an Ethernet cable from the modem/router’s LAN port to your computer.
  • Or connect via Wi-Fi using the default SSID and password printed on the modem/router’s labe


3. Modem/Router Configuration


1. Access the modem interface

  • Open a web browser and enter the modem/router’s setup address (commonly 192.168.1.1 or 192.168.0.1).
  • Log in with the default username and password (usually printed on the modem/router).

2. Internet connection setup

  • Go to WAN / Internet Settings / DSL Settings (names vary by brand).
  • Select VDSL2 as the connection type.
  • Set Connection Type or WAN Type to IPoE / Dynamic IP / Automatic IP.
  • Ensure NAT and DHCP Server are enabled (for home networks).

3. Save and apply

  • Save the settings.
  • The modem will restart or reconnect.


4. Verification


1. Check DSL/Internet light

  • The DSL/Link light should be steady (not flashing).
  • The Internet/Online light should turn on once the connection is established.

2. Test browsing

  • Open a browser and try accessing any website.
  • If successful, your setup is complete.


5. Troubleshooting

No DSL light:

  • Check cabling and filters.
  • Ensure the modem is connected to the correct wall socket.

DSL light on but no Internet:

  • Confirm the connection type is set to Dynamic IP / IPoE.
  • Reboot the modem.
  • Contact your ISP if the issue persists.

Slow speeds or dropouts:

  • Ensure no unfiltered devices are on the line.
  • Check with your ISP for line faults.

Fibre/Fixed Wireless Internet Setup Guide (Dynamic IP)

 This guide explains how to set up your Fibre-to-the-Premises (FTTP), Fixed Wireless, or NBN service using

a modem/router connected via the WAN (Ethernet) port. These services do not use the VDSL port.


1. Equipment Needed

  • Modem/Router with a WAN (Ethernet) port
  • Power supply for modem/router
  • Ethernet cable (RJ45)
  • Active NBN Network Termination Device (NTD) or Fixed Wireless Outdoor Unit (supplied by NBN)


2. Physical Connection


1. Locate the NBN NTD

  • For Fibre (FTTP): The NTD is usually a white box installed inside your premises.
  • For Fixed Wireless: The NTD is usually a small box connected to the outdoor antenna unit.

2. Connect the modem/router

  • Plug one end of an Ethernet cable into the UNI-D port (usually Port 1) on the NBN NTD.
  • Connect the other end to the WAN/Internet port of your modem/router.

3. Power up the modem/router

  • Connect the modem/router to power and turn it on.
  • Wait 2–3 minutes for the device to boot.

4. Connect your device

  • Use another Ethernet cable from the modem/router’s LAN port to your computer.
  • Or connect via Wi-Fi using the default SSID and password printed on the modem/router’s
  • label.


3. Modem/Router Configuration

1. Access the modem interface

  • Open a web browser and enter the modem/router’s setup page (commonly 192.168.1.1 or 192.168.0.1).
  • Log in with the default username and password (usually printed on the modem/router).

2. Internet connection setup

  • Go to WAN / Internet Settings.
  • Select WAN / Ethernet as the connection type.
  • Set Connection Type or WAN Type to IPoE / Dynamic IP / Automatic IP.
  • Ensure NAT and DHCP Server are enabled (for home networks).

3. Save and apply

  • Save the settings.
  • The modem may restart or reconnect automatically.

4. Verification

1. Check Internet/Online light

  • The WAN/Internet light should turn on once the connection is established.

2. Test browsing

  • Open a browser and try accessing any website.
  • If successful, your setup is complete.


5. Troubleshooting

No Internet light:

  • Ensure the Ethernet cable is in the correct UNI-D port on the NTD (usually Port 1).
  • Check the cable is securely connected to the modem’s WAN port.
  • Confirm the modem is set to Dynamic IP / IPoE.

Internet light on but no browsing:

  • Reboot the modem/router and NBN NTD (power off for 1 minute, then power back on).
  • Try a different LAN port or test with a direct Ethernet connection to a computer.
  • Contact your ISP if the issue persists.


✅ You are now ready to use your Fibre or Fixed Wireless internet connection!